Ted Rogers Influencer Series – August 27th, 2020 6pm-7pm

I am speaking this Thursday 6pm to Ryerson Students. Sharing the stage with another TRSM Alumni Marco Baltazar 🔥🏆!!


The purpose of this event is inspiration/motivation to lift the spirits of any student on their career journey, especially during these difficult times! Event is a brief 60 minutes long, and you will be able to ask questions.

https://www.linkedin.com/posts/ryaning_speaker-trsm-activity-6704062371893166080-HCg3

👉 If you are a Ryerson student/alumni, please feel free to register, link in comments.

#speaker #TRSM

Overall, the event went great and I experimented on ways to make it more engaging – I screenshared even if for only 30 seconds to make a point. I also brought a couple of props in. I physically showed the books I was recommending by pulling them off my bookshelf.

Audience: 30 people live at the event.

Event Timeline & Internal Planning

Supercharging Your LinkedIn Profile Workshop – Ryan Ing and Nick Nguyen August 12th 2020

Today I hosted a LinkedIn webinar with Nick Nguyen and 60 live attendees. My first time doing a 100% online workshop like this. Here’s what surprised me:

– MORE people engaged with me in the online version, than when I did it in-person. People are less shy to write in the text box or DM you, as opposed to putting up their hand or walking up to you in a classroom.

– People really loved the poll 📊 feature. Definitely incorporate these into your webinars. It’s like when a teacher asks you to “raise your hand if you agree…” in a classroom. People are conditioned to respond and feel good participating.

I guess that online workshops can sometimes be superior to in-person versions 🤷‍♂️. Especially if you’re teaching a digital skill where screen-sharing is more efficient.

The result? Check out some of my our role model profiles below:
– Aymen Saqib + Jamie La

Definitely beat my profile from when I was in 2nd year!

Thanks Brad Wells, Harsimran Walia, and the Ted Rogers School of Management for hosting me!

Feedback From The Workshop (public)

Feedback From The Workshop (Anonymous survey we sent out)

If you are interested in having us come in for a workshop (we specialize in business students), feel free to reach out!

Organized Crime in the Future will be Cybergangs

The BBC recently featured a story about a call centre that was scamming people for technical support. What I found so alarming is the level of sophistication of these cybercrime mobsters….

– VMware to remote desktop into victims computer

– Docusign to get them to sign heinous contracts

– GoToMeeting to view their screens

– RingBa to track call center agent efficiency in prospecting

– CRM to track marketing metrics on which campaigns were the most effective on victims

– The floor managers paying incentive bonuses to the best scammers

– Mobsters brainstorming on new scams “Why don’t we pretend to be amazon returns calling?”

Oh so terrible and heartbreaking to watch. Happy to hear in the end they were captured by police.

Sometimes I think we have to remind ourselves, technology can be used for both good and bad.

What Companies Hire Associate Product Manager New Grad Roles?

My friend Abdullah Memon was very passionate about breaking into Product Management when he was set to graduate from his B.Comm Degree at Ryerson in 2018. He had focused on doing all of his internships in product roles at places like Canadian Tire Corporation, CIBC, and RBC. He had a clear goal and direction, similar to myself.

He even made a legendary LinkedIn post describing how he wanted to interview at Wealthsimple and asked if anyone could tag the CEO in the post, for which many people did, and he landed an interview.

Although he did not end up landing the job there due to lack of hiring tickets, he learned that Product Roles often require specific entry points, and are very attainable if you focus your time in the right areas.

So I asked him for what advice he could share with other students, and here it is:


What Companies Hire Associate Product Managers?

They tend to fall into three types…

1 – Big tech companies with APM programs: the likes of Google, Uber, Lyft, Facebook, Quora, etc. These are established rotational-type programs where you learn and work closely with a PM and do the tactical day to day work of a “product owner” – such as writing user stories, working with design and dev to clarify requirements, share insights from data, talk to customers, etc. While the PM owns the product roadmap and strategy, and leads the vision for the team.  You’re getting your feet dirty and learning by supporting the team.

2 – “Mid-sized” companies leveraging APM programs: Some small to mid-sized companies will hire APMs and they’ll structure a program around it. These are common in places like Toronto where the bigger tech companies don’t have the full rotational programs. The purpose of this is to transition people into PM, and they often target people who already have 2-5 years of experience in consulting, engineering, marketing, sales, customer success, etc. Similar to the above, you’re learning by supporting the team but rather than a 18-24 month program, it’s usually 6 months-ish. Not common for new grads to get in, but it’s entry level into product nonetheless. (e.g.: see APM Toronto, where Shopify, Freshbooks, Wattpad, TWG, and others provide that kind of experience)

3 – Small companies hiring APMs: these are rare, but I’d say the most rewarding, because even as an APM, you’re very quickly forced into taking on the role of a PM. There’s no structured “program”, there’s very little training and you’re expected to just take ownership and do what needs to be done to help the product team succeed. You’ll also take on a bunch of other tasks surrounding it (as they say “in startups, you do way more than your role”) like product marketing, sales demos, documentation, support, etc. It’s overwhelming and demanding but a big experience boost.


If you have any other questions or tips to add, feel free to get in touch!

You Can Use Uber to Send a Package through “Uber “Connect”

Brilliant feature for inter-city mailing.
Plus, you don’t have to pay for tracking!!

Use cases:
– Sending urgent paperwork from your office to a colleague in another office
– Anything time-sensitive ⏱️ from your house to a friend’s. A warm cooked meal from your kitchen🥡, some freshly picked flowers from your garden 🌷, a bottle of Advil for your hungover buddy too sick to get out of bed 😂

The packages should be sealed and secured for safety reasons.

It’s basically disrupting the bicycle courier business.

I’d say this has a lot of potential. Anyone tried it yet or have thought of some cool use cases?

URL to LinkedIn Post

#Uber #product #features #delivery #couriers

Why Stubhub May Go Bankrupt Over The Next 12 Months

I think that companies like StubHub, Tickpick, and Vividseats have a high chance of going bankrupt over the next year. Their business model will implode if too many customers ask for returns.

What do you do when 90% of your customers want refunds at the same time? Just reverse all of the transactions and give them the cash back, right? 🤔

👉 This is not possible with Stubhub because, they already paid the cash to the resellers (while taking a 15% cut). So if they want to refund the customers… they only have 15% of the cash they originally had 😲.

It’s like this… Imagine you pay a pizza delivery guy a commission to deliver your pizza. If the customer wants a refund, you can refund them the cost of the pizza… but it would be impossible to give the customer the pizza delivery guy’s hourly wage and tips! That person has already been paid out. But in this case, the wage and tips represent the majority of the cash.

I’m no CFA, but someone tell me if I’m not understanding the cash flows here correctly…

Personally I love buying tickets from these websites. But I’m quite afraid my concert tickets to the Weekend I purchased may become worthless if the company becomes insolvent.

#strategy #tickets #businessmodel #concerts

Additional analysis here: https://www.ticketnews.com/2020/04/opinion-stubhubs-urgent-peril-and-the-industry-response/

Samvit Roy asking Jim Whitehurst about IBM Culture During Slack AMA

Congrats to my colleague Samvit (Sam) Roy, MBA, CSPO, BE for being first to ask our new President a question during his Slack AMA session!!

Jim answered honestly and transparently. Great content. He also used some humor to lighten the mood, a much-needed pause from the pandemic.

Here were my favorite jokes:

“If you put a Red Hat together with big blue, you get a purple shirt which I would have wore… but I didn’t do my laundry yesterday” 😂

“I have a lot of experience but I’m also new to IBM. At the office I would still be trying to find the bathroom… but luckily I’m working from home so I know where it is” 😂😂

“No I’m probably not gonna write a new book, but maybe when I retire I can write a new one describing how IBM became the defining technology company of the 21st century just as it was in the 20th century” 🙏🙏🙏

#bars #IBM #Red Hat

The Industry Standard Salary for SaaS AE’s

The Industry Standard for AE’s follow this formula (according to this research report interviewing 300 SaaS companies)
The Magic Formula

Quota should be 5X OTE  
Example 1

$100K base salary

$200K OTE

$1mil ACV Quota


Example 2 – more junior person

$50k base, $100K OTE, $500K ACV Quota

So what?
– If you ask a SaaS AE what their quota is, you can likely calculate what their salary is 

If you are negotiating a salary and they give you a quota that is 10x your OTE, say no! You’re being unfairly compensated for the difficulty of the role.

The reason for this proportion is because paying you 20% of revenues leaves your company enough room to still make profit. Also, this is for net new customers, not for renewals.


I’ve talked to salespeople at Splunk, Qualtrics, other cloud companies, etc. and the salespeople there all earn an amount consistent to this formula.


To gather enough skills to become qualified to get an AE job I’d say takes 3-4 years of experience from graduation.

But once you have those skills, you can pretty much go to any SaaS company (anything on the Forbes Cloud 50 list) and get a salary package like the one above

Arvind Krishna’s first day as IBM CEO, on Slack

Us IBMers are HYPED to see our new CEO hopping on Slack on his first day on the job to open the bridge to communications. “CEO Office Hours”? – first time I’ve heard that before.

Let alone probably the first time I’ve ever seen a slack post with 1000 likes 🏆

First impressions matter!

#leadership



(Sometimes these posts go viral)

IBM Summit Program Experience – 11 – IBM ECF Video 2019

View Video Here

Giving back to your community is a great feeling with many aspects to feel proud about 🤗
👉 Everyone has their own favorite part — what’s yours?

🎬Amazing to have a production team to help out on this project, as most of my previous have been solo acts.
👏Thank you to all the volunteers, coordinators, and all those involved in the IBM Community:
Carolyn MurphyAnna DreyzinBridget King, CHRPKrista ShibataRalph ChapmanEllen KoutsikosKarel VredenburgShalise Goffe, CPDSShola AgoroFarza (Farzaneh) GhodsTanya Liblik, CHRL, PMP, CIDDVira Badiani, BSc, GCIB, MSc, CPDSDave Robitaille, Erica Carnovale, Caroline FinlayAndrew SafrankoHelen MitresBirgit Siegel AllisonCamille Chandra
👨🎥: David Lindermere

Feel free to click “share” if it gave you a laugh and some positive vibes 😊.

As we move into the Holiday season, keep up that charitable spirit! 🎁

#IBM#IBMCanada#Charity#NonProfitOrganizations#Video#proudibmer


https://www.linkedin.com/posts/ryaning_ibm-ibmcanada-charity-activity-6592834491067191296-VI1w